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Versa 2 screen corrupted

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‎03-09-2023 02:56 - last edited on ‎03-09-2023 05:58 by Fitbit Moderator

‎03-09-2023 02:56 - last edited on ‎03-09-2023 05:58 by Fitbit Moderator

image.jpg

 can anyone advise me what’s happened to my Versa. Just took it off charge 😢

 

Moderator Edit: Clarified subject

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‎03-09-2023 05:58 - edited ‎06-16-2023 06:38

‎03-09-2023 05:58 - edited ‎06-16-2023 06:38

Hi there, @Allsorts10. Thanks for stopping by in the Community Forums and for the image attached. 

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-09-2023 05:58 - edited ‎06-16-2023 06:38

‎03-09-2023 05:58 - edited ‎06-16-2023 06:38

Hi there, @Allsorts10. Thanks for stopping by in the Community Forums and for the image attached. 

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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