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Versa 2 screen doesn't work

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‎02-05-2022 14:14 - last edited on ‎02-08-2022 18:32 by Fitbit Moderator

‎02-05-2022 14:14 - last edited on ‎02-08-2022 18:32 by Fitbit Moderator

My Versa 2 screen is dead but Versa still works! I have a new phone but I can’t resync as I can’t see the 4 digit code - is there any way around this please? Thank you 😊 

 

Moderator edit: updated subject for clarity

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‎02-08-2022 18:32

‎02-08-2022 18:32

Welcome to the Fitbit Community, @Blizara.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for the information provided.

 

To try to resolve the issue, please restart your Watch by following these instructions.

 

If you have restarted your Versa 2 without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

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