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Versa 2 screen doesnt respond to touch

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‎07-22-2022 15:51

‎07-22-2022 15:51

Over the last few days I have had trouble with my Versa 2 screen not responding to touch from either my finger or a stylus. The Relax feature stopped working and now I can't change the times on my alarms. Calling Fitbit customer support is a waste of time unless you have the original shipping box it came in. Is there any way to calibrate the screen? Help....

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‎07-28-2022 13:41

‎07-28-2022 13:41

Welcome to the Fitbit Community, @SunsetRunner.

 

Thank you for informing us about the issues you experienced with your Fitbit Versa 2 and for the time you spent dealing with this situation.

 

If you haven't done so, please restart your Watch by following these instructions.

 

In addition, you can set up your Versa 2 as a replacement device:

 

  1. Tap the Today tab EdsonFitbit_0-1659040791596.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope this helps.

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