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Versa 2 screen felt off

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‎11-23-2020 13:30 - last edited on ‎11-23-2020 18:21 by Fitbit Moderator

‎11-23-2020 13:30 - last edited on ‎11-23-2020 18:21 by Fitbit Moderator

Doing nothing screen was poped open now its all white and screen want stay closed

 

Moderator Edit: Clarified subject

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‎11-23-2020 18:14

‎11-23-2020 18:14

Hi @SHUGA2, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for the details that were shared in your post. Because this is a hardware issue, Let me share with you that our Customer Support team was contacted on your behalf to provide you further assistance with the difficulties you're currently experiencing. Please keep an eye on your email inbox because they'll be in touch with you pretty soon. 

 

In the meantime they contact you, let me know if you have any additional questions.

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