Versa 2 screen flickering lines

[Lou_Lou2]

Got my Versa 2 for Christmas and the screen has now started to flicker. Will then resolve for a few days and then start flickering again, lines are on the screen.  Any suggestions would be much appreciated?

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Lou_Lou2.

Thanks for the details shared in your post. I was able to see that you have already contacted our Support team regarding this and that they were able to help you. Thank you for your time and efforts.

Have a nice day!

[cleanheartihs3]

I didn’t see the answer. I have a similar issue. 

[LiliyaFitbit]

Welcome to the Fitbit Community, @cleanheartihs3.

Thank you for joining the thread and sharing that you're experiencing the same issue with your watch. I recommend trying the following:

1. Restart the device: How do I restart my Fitbit device?
2. Switch to a Fitbit clock face: How do I change the clock face on my Fitbit device? 

Hope this helps. 

[cleanheartihs3]

Neither helped. Thanks

Be blessed today and always!

[LiliyaFitbit]

Thank you for your reply, @cleanheartihs3.

I am sorry to hear the issue persists, thank you for your efforts. I recommend getting in touch with our Support team so they can look deeper into the issue and help you with this matter. Click here to get connected with them via chat or phone.

See you around.