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Versa 2 screen glitching

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‎01-23-2020 07:20 - last edited on ‎01-24-2020 13:01 by

‎01-23-2020 07:20 - last edited on ‎01-24-2020 13:01 by

I got my Versa 2 about 3 months ago and I loved it! But I noticed there were days that I would take it off the charger and then 1/2 day through, it would be dead....THEN today I took it off the charger, fully charged, and the screen wouldn't come on, (green lights flickering on the back) Then I noticed that there were glowing lines up and down the screen that would get brighter as I pushed the side button...but no clock face... after having it sit for a bit, I hit the button again and the clock face popped back up. then it would do it again,  I'm getting frustrated as this is a key tool in my current weight loss journey and I paid a ton for this thing... HELP!!!!!

 

 

Moderator edit: subject for clarity

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‎01-24-2020 12:59 - edited ‎01-24-2020 13:00

‎01-24-2020 12:59 - edited ‎01-24-2020 13:00

Welcome to the Fitbit Community, @4BrownsonRanger. 

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with your Versa 2 screen. Thank you for your efforts to resolve this. I totally understand how you're feeling as you would like to continue using your watch and working on your goals. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution, please keep working with them. 

 

Feel free to explore the discussions forums to Share Your Story, Get Fitter, Find Fitbit Friends, Sharing Recipes and much more.

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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