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Versa 2 screen glitching

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Lines on screen of Versa 2. It is just under a year old. It has been malfunctioning more and more often. I consistently wake up and need to restart it. Have tried troubleshooting but screen turns neon green or has white lines on a black screen. 

 

 

Moderator edit: subject for clarity 

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Welcome to the Fitbit Community, @Melissaac.

 

I appreciate your participation in the Forums and sharing that the screen on your Versa 2 is malfunctioning. Thanks for trying to resolve this, I appreciate the additional details and photos, I am here to help. I recommend doing the following:

 

  1. Confirm the steps to restart the device: How do I restart my Fitbit device?
  2. Change a clock face: How do I change the clock face on my Fitbit device?

Additionally, I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app?

 

Let me know how it goes. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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