12-06-2020 19:48 - last edited on 12-07-2020 12:13 by LiliyaFitbit
12-06-2020 19:48 - last edited on 12-07-2020 12:13 by LiliyaFitbit
Lines on screen of Versa 2. It is just under a year old. It has been malfunctioning more and more often. I consistently wake up and need to restart it. Have tried troubleshooting but screen turns neon green or has white lines on a black screen.
Moderator edit: subject for clarity
12-06-2020 19:51
12-07-2020 12:13
12-07-2020 12:13
Welcome to the Fitbit Community, @Melissaac.
I appreciate your participation in the Forums and sharing that the screen on your Versa 2 is malfunctioning. Thanks for trying to resolve this, I appreciate the additional details and photos, I am here to help. I recommend doing the following:
Additionally, I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app?
Let me know how it goes.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.