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Versa 2 screen glitchy

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‎01-30-2021 11:47 - last edited on ‎01-31-2021 12:35 by

‎01-30-2021 11:47 - last edited on ‎01-31-2021 12:35 by

The main screens that you tap through to get your heart rate data, steps, etc. are all glitchy, half black sometimes all black. The other screens that you flip through with the little app icons are completely fine. Any idea about how to resolve this issue?

 

 

Moderator edit: subject for clarity 

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‎01-30-2021 23:44

‎01-30-2021 23:44

First steps would be to restart the watch and also charge it to see if its a temporary problem.

Author | ch, passion for improvement.

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‎01-31-2021 12:34 - edited ‎01-31-2021 12:35

In response to Guy_

‎01-31-2021 12:34 - edited ‎01-31-2021 12:35

Welcome to the Fitbit Community, @Rhenry79. Thank you for your support, @Guy_.

 

@Rhenry79 Thanks for the details shared in your post. Besides restarting your watch, I recommend checking if your Fitbit device is updated to the latest version as updates come with new features and bug fixes: How do I update my Fitbit device?

 

By the way, I've moved your post to Other Versa Smartwatches board so we can keep our forums organized.

 

I'll be around if you need further help.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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