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Versa 2 screen has a crack

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‎05-06-2020 02:16 - last edited on ‎05-19-2020 04:59 by Fitbit Moderator

‎05-06-2020 02:16 - last edited on ‎05-19-2020 04:59 by Fitbit Moderator

Got my Versa 2 only about 2 weeks ago and the screen has cracked after a bit of a knock. Has anyone else had the same issue? 
wouldn’t say it was a hard knock at all. Certainly had harder ones in my old watch.

 

 

Moderator edit: updated subject for clarity

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‎05-19-2020 04:54

‎05-19-2020 04:54

Hi @SunsetRunner, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

Regarding the cracked that your Fitbit Versa 2 screen has, let me go ahead and forward your case to our Support team so they can review it and assist you accordingly. You will receive an email from them soon.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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