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Versa 2 screen has developed horizontal lines

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‎11-15-2021 21:25 - last edited on ‎11-16-2021 04:41 by Fitbit Moderator

‎11-15-2021 21:25 - last edited on ‎11-16-2021 04:41 by Fitbit Moderator

Versa 2 was purchased 2 years back. it was working fine untill last month when it showed white horizontal lines. I did all the initial troubleshooting steps mentioned in the forum. Also, did a factory reset. But no luck, the lines are still showing up on display. I can see the data behind but lines are significant to cover center of the display. Help Needed.

 

 

Moderator Edit: Clarified subject

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‎11-16-2021 04:42 - edited ‎09-02-2023 07:37

‎11-16-2021 04:42 - edited ‎09-02-2023 07:37

Hi there, @AksVin. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand where your concern is coming from. 

Since you've already exhausted all troubleshooting steps we could've provided here in the forums, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


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