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Versa 2 screen is acting odd

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‎02-18-2023 10:05 - last edited on ‎02-19-2023 03:38 by Fitbit Moderator

‎02-18-2023 10:05 - last edited on ‎02-19-2023 03:38 by Fitbit Moderator

My versa 2 screen has started glitching a lot ! I’ve restarted it a few times and it seems ok for a few hours before returning, it flashes white lines across the screen until it’s unreadable. Help it’s driving me crazy.

 

 

Moderator Edit: Clarified subject

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‎02-19-2023 03:39 - edited ‎03-09-2024 07:45

In response to Guy_

‎02-19-2023 03:39 - edited ‎03-09-2024 07:45

Hi there, @SarahBarling197. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Versa 2 before reaching out. 

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

@Guy_ Thank you so much for your input!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-18-2023 10:31

‎02-18-2023 10:31

Hi @SarahBarling197 - if it's still under warranty, 1 - 2 years depending on country it can be replaced where you bought it.

Author | ch, passion for improvement.

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‎02-19-2023 03:39 - edited ‎03-09-2024 07:45

In response to Guy_

‎02-19-2023 03:39 - edited ‎03-09-2024 07:45

Hi there, @SarahBarling197. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Versa 2 before reaching out. 

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

@Guy_ Thank you so much for your input!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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