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Versa 2 screen is always on

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My watch keeps the clock no matter what. I tried a restart/ reset I changed the clock & nothing is working. I even reset the sleep option too. I’m really getting tired of constantly replacing every Fitbit I’ve own. Now they went with google & change I won’t be purchasing another if this doesn’t get fix. 

Moderator Edit: Clarified subject

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Hello there, @Tee_koda. Thanks for stopping by in the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand how you must be feeling. 

Please check if your Versa 2 is set on "Always-On" as this feature will only show you the time on the main screen all the time, unless you press the button of your watch to see other features and stats. If Always-On is enabled, to exit this mode, turn your wrist toward you, press the button, or double-tap the display. For more information, see How do I see the time on my Fitbit device?

Maria | Community Moderator, Fitbit


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