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Versa 2 screen is blue

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‎09-04-2021 04:56 - last edited on ‎09-04-2021 06:14 by Fitbit Moderator

‎09-04-2021 04:56 - last edited on ‎09-04-2021 06:14 by Fitbit Moderator

Hi my screen is almost always blue. I have tried all the suggestions I have seen on here such as resetting, changing cloak face and running battery down and recharging but nothing has worked. Please can you advise what to do to fix this. Thanks.

 

 

Moderator edit: updated subject for clarity

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‎09-04-2021 06:14 - last edited on ‎08-23-2024 04:43 by Fitbit Moderator

‎09-04-2021 06:14 - last edited on ‎08-23-2024 04:43 by Fitbit Moderator

@clairelf Welcome to our Fitbit Community. Regarding the screen issue that your Versa 2 has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

Since the issue persists,  the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

See you around.

JuanJo | Community Moderator

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