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Versa 2 screen is blurry

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‎10-04-2020 19:22 - last edited on ‎10-07-2020 11:11 by Fitbit Moderator

‎10-04-2020 19:22 - last edited on ‎10-07-2020 11:11 by Fitbit Moderator

I purchased my Versa to back in December of 2019 and two days ago it now has like a cloud of black over the clock and any other apps that I scroll to and it is not keeping any of the correct numbers cuz I can't read it it may have gotten wet but barely cuz I was sweating it actually looks like a blob that's floating around behind there on top of the screen information any answers.

 

 

Moderator edit: updated subject for clarity

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‎10-07-2020 11:10

‎10-07-2020 11:10

Hi @Skruz, welcome to our Fitbit Community! I'd like to follow up and help you with you with your Versa 2 since the screen is blurry and it won't swipe.

 

Please restart your Versa 2 as described in this help article. After this, check out if the screen works properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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