Versa 2 screen is flickering

[Kazza24]

Good evening, 

I haven’t had any previous problems with my Versa 2 Fitbit until this morning when I woke up to find the screen on my device was constantly flickering. 
I have checked my device for updates (I’m up to date) I’ve restarted my Fitbit and changed the clock faces and nothing has helped. 

Also, I’m out of the 2 year guarantee by 2 months which is annoying. 

I just wondered if anyone had a solution to my problem. 

Moderator Edit: Clarified subject

[Guy_]

Hi @Kazza24 - it could be a sign of a fault or a bad connection. If it gets unusable you can try tapping it on each corner in turn in case it is a  bad connection.

Or as a last option, a factory reset which isn't without risk.

You can always chat via the Fitbit App, Help & support section, Contact Customer support.

[MarreFitbit]

Hi there, @Kazza24. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 2 screen is still not working properly. Thanks for the troubleshooting steps you've tried. I understand how you must be feeling. @Guy_ I appreciate your input! 

Even though I truly appreciate you took the time to come here and express your feelings towards your experience with the Versa 2 and also want to find a resolution to your issue, my best advice is to get back to our Support Team so they can provide more information about the outcome of your case. Please note for this kind of inquiries/cases/process, there's no so much we here in the forums can do for you as this is something that our Support Team handles based on our policies. 

Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. They will tell you what's next! 

For more information about our warranty, see fitbit.com/legal/returns-and-warranty 

Thanks in advance!