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Versa 2 screen is fuzzy

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‎05-13-2021 05:05 - last edited on ‎05-13-2021 08:00 by Fitbit Moderator

‎05-13-2021 05:05 - last edited on ‎05-13-2021 08:00 by Fitbit Moderator

Fitbit died before going to bed. Placed it on charge like I always do. Woke up to a fuzzy offset screen. Restarted it now can’t see clock face but it’s still working in the background

 

Moderator Edit: Clarified subject

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‎05-13-2021 09:06 - edited ‎10-09-2024 08:51

‎05-13-2021 09:06 - edited ‎10-09-2024 08:51

Hi there, @DustyOlney. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

Since the restart you tried hasn't worked, try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


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‎05-13-2021 10:07

In response to MarreFitbit

‎05-13-2021 10:07

I'm not sure what Dusty meant by fuzzy screen.  Mine kind of looks like a scrambled TV signal.  Anyway changing the clock face did not help.

 

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‎05-13-2021 10:18 - edited ‎02-21-2024 04:41

In response to RanceRR

‎05-13-2021 10:18 - edited ‎02-21-2024 04:41

Hi there, @RanceRR. Welcome on board. I appreciate you had followed the tips and recommendations provided above.

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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