Versa 2 screen is pixelated

[SherryP421]

My screen was perfectly normal all day yesterday and last evening after charging it I looked at my screen and it was pixelated.  I changed displays thinking that if I tried another one that it would be normal but same thing.  Also, after charging it 91% last evening when I got up this morning it was in the red zone and I can usually go a few days before having to charge.  I do not have the display on all the time either.

Any thoughts on what is causing this?

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @SherryP421. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand where your concern is coming from. 

I've seen you contacted our Support Team after posting here and they've assisted you with this matter. If you still need help or have any further questions, please feel free to contact our team once again. They'll be more than glad to continue assisting you. 

See you around! 

[SherryP421]

Hello,

Unfortunately they said it wasn't covered any longer and it is less than 2 years old.

[MarreFitbit · Accepted solution]

@SherryP421 Thanks for your question about why we offered a discount towards a new Fitbit product instead of a replacement of your existing Fitbit product. Our limited warranty provides repair or replacement of products that have a defect while still in the warranty period. However, as our Support Team has notified you, your Fitbit device is out of the warranty period, and therefore is not eligible for repair or replacement.

For more information about our warranty, see fitbit.com/legal/returns-and-warranty.

Thanks for your understanding. See you around!