09-08-2021 18:53 - last edited on 09-08-2021 19:53 by LiliyaFitbit
09-08-2021 18:53 - last edited on 09-08-2021 19:53 by LiliyaFitbit
I've restarted numerous times and it didnt do anything
Moderator edit: subject for clarity
09-08-2021 19:55
09-08-2021 19:55
Welcome to the Fitbit Community, @VittoriaFusco.
Thanks for the details shared in your post and for already trying to resolve the issue. I recommend confirming if your watch is updated to the latest version: How do I update my Fitbit device?
Hope this helps.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
09-08-2021 23:23
09-08-2021 23:23
The same happens to me too. So frustrating 😤
09-09-2021 11:14
09-09-2021 11:14
Welcome to the Fitbit Community, @sjusufspahic.
Thank you for joining the thread and sharing that you're experiencing the same issue with your watch. I am sorry to hear about the frustration this situation has caused. I was able to see that you have already tried contacting our Support team. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
Meanwhile, you can try doing the following:
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.