help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 screen is too dim

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-01-2022 04:17 - last edited on ‎08-01-2022 10:34 by Fitbit Moderator

‎08-01-2022 04:17 - last edited on ‎08-01-2022 10:34 by Fitbit Moderator

Screen remains on DIM despite changing to auto or maximum in settings or completely resetting. 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎08-01-2022 06:27

‎08-01-2022 06:27

Hi @AMPrior - the screen is dimmed if you are in Sleep mode, pull the top edge of the screen down once, then again and click on the 2 white bars to get to Quick Settings and disable Sleep. Restarting the watch doesn't change the setting.

Author | ch, passion for improvement.

Best Answer
0 Votes

‎08-01-2022 06:49

In response to Guy_

‎08-01-2022 06:49

Hi sleep mode is “off” !!

AnnaSent from Yahoo Mail for iPhone
Best Answer
0 Votes

‎08-01-2022 07:06

In response to AMPrior

‎08-01-2022 07:06

@AMPrior - how odd, chat via the Fitbit App, click profile photo, Help & support, Contact Customer support. They may take you a factory reset, if it is not a watch fault.

Author | ch, passion for improvement.

Best Answer
0 Votes