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Versa 2 screen isn't working right

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‎07-30-2020 17:17 - last edited on ‎07-31-2020 05:36 by Fitbit Moderator

‎07-30-2020 17:17 - last edited on ‎07-31-2020 05:36 by Fitbit Moderator

I have had my Fitbit versa 2 for almost 3 months and today it started having screen issues. It will randomly flash to a white screen, then into a white screen for minutes at a time and also just flickers on and on. What should I do? What can I do? Since it’s rather new. 

 

Moderator Edit: Clarified subject

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‎07-31-2020 05:40 - edited ‎10-03-2023 17:17

‎07-31-2020 05:40 - edited ‎10-03-2023 17:17

Hi there @Sagrri, welcome to the Community Forums. Thanks for the details shared in your post about your Versa 2's screen behavior. I understand where your concern is coming from, I'll be glad to help you with this situation.

I've seen that you contacted our Support Team just right after posting here in regards to this issue and they helped you to get back in business. 🙂

Please don't hesitate to contact us back if there's anything else we may do for you in the near future. We hope you keep enjoying the Fitbit experience, have a good day! 

Maria | Community Moderator, Fitbit


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