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Versa 2 screen logo on

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My versa 2 has had the logo on since just before midnight last night till now. I have trying restarting my device countless times. Tried chatting to someone on Twitter and it’s taking forever to get responses, can’t even access the chat to us now function on the support page. 

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Welcome to the Fitbit Community, @Mirthfan.

 

Thank you for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

I noticed that Customer Support has provided assistance to your case. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

See you around.

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