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Versa 2 won't sync

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‎06-07-2021 03:53 - last edited on ‎06-08-2021 13:44 by Fitbit Moderator

‎06-07-2021 03:53 - last edited on ‎06-08-2021 13:44 by Fitbit Moderator

My watch will not sync I've done all the trouble shooting listed. The last sync was Fridau at 10pm. What suggestions do you have 

 

Moderator edit: updated subject for clarity

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‎06-08-2021 13:41

‎06-08-2021 13:41

Welcome to the Fitbit Community, @Mizusmitchell.

 

Thank you for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

If you have followed these troubleshooting steps to resolve syncing issues without luck, please set up your watch as a replacement device:

 

  1. Tap the Today tab EdsonFitbit_0-1623184829687.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope this helps.

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