Versa 2 screen not respondin

[Izzy1984]

Hello,i have problem  with  my versa 2, touch  screen is not responding  to touch . I have reset the watch,updated  what had to be etc  and still  nothing. What else can I do  ?

[Meimei42]

Mine did the same yesterday. Now the screen is totally blacked out. 

[SunsetRunner]

Try a Factory Reset by swiping left to Settings and then About, Factory Reset.

[Izzy1984]

Thia did not worked  for mine

[Izzy1984]

Pretty much same with  mine now

[fregor77]

Please add yourself to the thread here - https://community.fitbit.com/t5/Versa-Smartwatches/Versa-2-touch-screen-not-working/td-p/4017873 This fault needs more attention.

[Cherylleeds]

I can’t swipe as screen not responding. Any other ideas ? 

[Izzy1984]

I've  emailed  support  team with all bits and because  my is still on warranty  they have replaced my versa. They were  very helpful with all suggestions