Versa 2 screen not responding

[Rhi_j92]

Hi

Im having issues with my screen on my versa 2 not responding. First it wasnt responding to anything, i couldnt swipe in any direction. I tried restarting a few times. It now allows me to swipe but ive noticed when im exercising i it wont respond when i press the finish flag. Or even when i get a call, i cant press the red hangup from, alarm goes off- i cant stop it.

Atm there seems to be an issue with the top right hand corner. No doubt though in time it will go back to the whole screen not responding.

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Rhi_j92.

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and recommend trying the following:

1. Confirm the steps to restart the device: How do I restart my Fitbit device?
2. Switch to a Fitbit clock face: How do I change the clock face on my Fitbit device?

Additionally, I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app?

Hope this helps.