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Versa 2 screen not working

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‎02-24-2021 10:57

‎02-24-2021 10:57

Black screen - reset didn’t work. Heart monitor working and buzzing with notifications but nothing showing on screen 

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‎02-24-2021 21:53

‎02-24-2021 21:53

Seems like this is a common issue. Possibly due to a recent update, if it was working before.

In which case its probably best to inform Fitbit Support directly. They may be able to help you.

Author | ch, passion for improvement.

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‎02-25-2021 15:46

In response to Guy_

‎02-25-2021 15:46

Welcome to the Fitbit Community, @Ahanning. It's nice to see you around and thank you for your support, @Guy_.

 

@Ahanning Thanks for the details shared in your post and for already trying to resolve the issue. Since you've tried to restart your watch already, I recommend trying to change a clock face: How do I change the clock face on my Fitbit device?

 

Hope this helps! 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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