08-01-2022 14:38
08-01-2022 14:38
Hey guys, the heat wave going on ended up melting the seal on my Versa 2, are there any possible methods I could go after to get my screen back on or am I SOL?
08-02-2022 08:07
08-02-2022 08:07
Yikes how awful @JamesTDG,! My only suggestion would be to contact Fitbit Customer Service: https://myhelp.fitbit.com/s/support?language=en_US. They might have a solution I’m not aware of or (since you didn’t mention when you purchased it) it might still be under warranty. If all else fails they might be able to offer you a discount on purchasing a new Fitbit as well.
😉 I do hope you get it sorted out. I have a Versa 2 as well and I’d be gutted if that happened to me so good luck to you and hopefully you’ll be up and running again soon.
08-02-2022 10:45
08-02-2022 10:45
Same thing happened to me. I can push the face back down but it won't stay. It doesn't light up anymore either.
08-02-2022 11:38
08-02-2022 11:38
Wow that’s terrible @spot9 I’d suggest you calling Fitbit Customer Service as well. Hopefully they can find you a remedy. Or help with a new Fitbit