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Versa 2 screen stopped responding

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I was just scrolling through my apps, when my versa 2 stopped responding. I know the screen wasn't frozen because I could go into alexa through the button. I left it down to charge for about 2 hours, and when I got it again, I could access my notifications but nothing else. Does anyone have any idea how to fix this?

 

 

Moderator edit: subject for clarity 

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Welcome to the Fitbit Community, @ConallD.

 

I am sorry to hear your Versa 2 screen stopped responding. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I recommend trying the following:

 

  1. Restart the device: How do I restart my Fitbit device?
  2. Change a clock face: How do I change the clock face on my Fitbit device?

Let me know how it goes. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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