11-13-2020 14:03 - last edited on 11-15-2020 11:47 by LiliyaFitbit
11-13-2020 14:03 - last edited on 11-15-2020 11:47 by LiliyaFitbit
I was just scrolling through my apps, when my versa 2 stopped responding. I know the screen wasn't frozen because I could go into alexa through the button. I left it down to charge for about 2 hours, and when I got it again, I could access my notifications but nothing else. Does anyone have any idea how to fix this?
Moderator edit: subject for clarity
11-15-2020 11:46
11-15-2020 11:46
Welcome to the Fitbit Community, @ConallD.
I am sorry to hear your Versa 2 screen stopped responding. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I recommend trying the following:
Let me know how it goes.
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