Versa 2 screen stopped working properly

[Hashy]

Swipe function not working. Have reset twice and got back side swipe but not easy and swipe down not working at all. Also yesterday on a number of occasions watch screen went black with tiny white dots flashing. Couldn't get it to show time or anything. Then later would be OK again. 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Hashy. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand where your concern is coming. 

I've seen you contacted our Support Team after posting here, but your chat got disconnected. If you still need help, please feel free to contact our team again. Click here to get connected.

In the meantime, I'd suggest trying to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

We hope your issue is solved soon. 

[Hashy]

Hi thanks for advice, have tried changing the clock face but no change still can't scroll down to see notifications and battery. Any other ideas?
Thanks

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[MarreFitbit]

@Hashy  appreciate you had followed the tips and recommendations provided above.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Have a good day!