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Versa 2 screen stopped working

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‎08-18-2022 13:18 - last edited on ‎08-18-2022 16:53 by Fitbit Moderator

‎08-18-2022 13:18 - last edited on ‎08-18-2022 16:53 by Fitbit Moderator

Had my versa 2 for Xmas 2021 and beginning of August the screen was flickering and then blank. It will charge with blank screen and then when off charge notification to say it was low. This is my 3rd fitbit now after flex and charge 2 which have all died but had at least 18 months but after only 8 months I'm very disappointed. 

 

Moderator Edit: Clarified subject

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‎08-18-2022 16:55 - edited ‎11-16-2023 11:28

‎08-18-2022 16:55 - edited ‎11-16-2023 11:28

Hi there, @K8stanford. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. We‘re taking your comments and sentiments in regards to our products into consideration.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

See you around. 

Maria | Community Moderator, Fitbit


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‎08-18-2022 20:08

In response to MarreFitbit

‎08-18-2022 20:08

Hi my versa 2 screen quit as well out of the blue what can I do it just lights up a soft green screen 

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‎08-19-2022 14:05

In response to MarreFitbit

‎08-19-2022 14:05

Hi my versa 2 screen has green screen have tried everything and it won't change only had it about 6 months what can I do 

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