08-15-2022 07:13 - last edited on 08-15-2022 09:19 by MarreFitbit
08-15-2022 07:13 - last edited on 08-15-2022 09:19 by MarreFitbit
My versa 2 was working until it stopped syncing and i get a red x and a grey fitbit icon
Moderator Edit: Clarified subject
08-15-2022 09:21 - edited 03-22-2024 16:19
08-15-2022 09:21 - edited 03-22-2024 16:19
Hi there, @Nikky1983. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. I understand where your concern is coming.
I've seen you contacted our Support Team before posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.
Hope that helps.
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08-16-2022 09:41
08-16-2022 09:41
Yes, Im on vacation. I did get it figured out after 😊 . Thanks so much!
08-18-2022 17:05 - edited 11-16-2023 11:28
08-18-2022 17:05 - edited 11-16-2023 11:28
@Nikky1983 Anytime! I'm glad to hear you managed to solve the issue. 🙂
I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.
Happy stepping!
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08-19-2022 08:52
08-19-2022 08:52
Hi please can you help?
I have had my Fitbit Versa 2 for just under 2 years and today it has just stopped working
08-19-2022 13:28
08-19-2022 13:28
Following...... I recently rebooted and chose factory settings. I just checked all settings and it is not tracking steps