08-07-2021 01:57 - last edited on 08-08-2021 11:22 by LiliyaFitbit
08-07-2021 01:57 - last edited on 08-08-2021 11:22 by LiliyaFitbit
My versa keeps flashing through all of the screens and I’m not able to stop it.
I’ve tried resetting but it hasn’t worked. The battery only lasts a few hours because of all the flashing, any idea I’d it can be fixed?
Moderator edit: subject for clarity
08-08-2021 09:56
08-08-2021 09:56
Honestly I put mine in rice because I assumed I had gotten water in it!!! It stopped,but I am having further issues with not being able to pull down the notifications tab or over to get to alarms/Spotify/settings etc! Can't even pull up fitbit data from dragging up from bottom of screen!
08-08-2021 11:25
08-08-2021 11:25
Welcome to the Fitbit Community, @Pd6 and @Ebreezyb.
@Pd6 Thanks for the details shared in your post and for already trying to resolve the issue. I was able to see that you have already contacted our Support team and that they were able to help you. Thank you for your time and efforts.
@Ebreezyb Thank you for joining the thread and sharing the details of the issue with your device. I understand how you are feeling and appreciate your troubleshooting efforts. I recommend trying the following:
Hope this helps.
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