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Versa 2 screen turned blue

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‎08-02-2022 05:06 - last edited on ‎08-02-2022 07:04 by Fitbit Moderator

‎08-02-2022 05:06 - last edited on ‎08-02-2022 07:04 by Fitbit Moderator

During my workout this morning, I noticed my screen turned blue. I tried resetting and couldn’t get it to reboot, or see if it did as the screen didn’t change. Seems to be tracking steps still, screen is now pink/white. I tried resetting the clock facing, no change, then tried charging and also no change. Any recommendations or am I looking at a new watch 😒

 

 

Moderator Edit: Clarified subject

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‎08-02-2022 07:05 - edited ‎11-16-2023 11:04

‎08-02-2022 07:05 - edited ‎11-16-2023 11:04

Hi there, @n.miner14. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand where your concern is coming from. 

Since you've exhausted all steps we could've provided here in the forums, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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