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Versa 2 screen turned green

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‎05-04-2022 12:13 - last edited on ‎05-05-2022 07:56 by Fitbit Moderator

‎05-04-2022 12:13 - last edited on ‎05-05-2022 07:56 by Fitbit Moderator

I've had my Fitbit Versa 2 for about 5 months. Just a couple days ago the screen goes all green and nothing fixes it. I've tried restarting, syncing, changing clock face and nothing works.

 

Moderator Edit: Clarified subject

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‎05-04-2022 12:37

‎05-04-2022 12:37

https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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‎05-05-2022 07:57 - edited ‎10-23-2023 10:07

In response to Odyssey13

‎05-05-2022 07:57 - edited ‎10-23-2023 10:07

Hi there, @SandAra1. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. We‘re taking your comments and sentiments in regards to our products and services into consideration.

As @Odyssey13 suggested, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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