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Versa 2 screen unresponsive

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‎02-18-2021 10:37 - last edited on ‎02-19-2021 05:07 by Moderator Alum

‎02-18-2021 10:37 - last edited on ‎02-19-2021 05:07 by Moderator Alum

Today my Versa 2 is not responding ( but alternating between blank and the diamond logo) ive tried the long hold reset but its still not working. Its alternating between a blank screen and the logo every few seconds. Anyone had similar problems. ??? 

 

 


Moderator edit: subject updated for clarity

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‎02-19-2021 05:17 - last edited on ‎12-20-2024 06:38 by Fitbit Moderator

‎02-19-2021 05:17 - last edited on ‎12-20-2024 06:38 by Fitbit Moderator

Hi, welcome to the Fitbit Community forums @Lolstoker.  

Thank you for sharing that you've been having trouble with your Versa 2 watch and that you already tried a few troubleshooting steps. 

Since you already tried the restart procedure, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

Have a great day. 

Davide | Italian and English Community Moderator, Fitbit


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