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Versa 2 screen wake stopped working

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‎10-25-2020 12:40 - last edited on ‎10-29-2020 05:40 by Fitbit Moderator

‎10-25-2020 12:40 - last edited on ‎10-29-2020 05:40 by Fitbit Moderator

  • Hi, my Versa 2 has recently stopped coming on with arm movements. When I put it in manually, it shows the time etc., but then I get a screen asking me to unlock it with my phone, which I don’t know how to do. Help please!

 

Moderator Edit: Clarified subject

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‎10-26-2020 01:20

‎10-26-2020 01:20

unlock3.png

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‎10-26-2020 01:20

‎10-26-2020 01:20

unlock3.png

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