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Versa 2 screen went blank

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‎10-23-2020 04:56 - last edited on ‎10-23-2020 13:46 by Fitbit Moderator

‎10-23-2020 04:56 - last edited on ‎10-23-2020 13:46 by Fitbit Moderator

Battery is 100% and clock face is black.  Any idea why this is happening?

 

Moderator Edit: Clarified subject

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‎10-23-2020 13:48 - edited ‎09-25-2023 05:31

‎10-23-2020 13:48 - edited ‎09-25-2023 05:31

Hi there @jbetts49, welcome to the Community Forums. I'm sorry to hear that your Versa 2's screen went blank even when it's fully charged, I understand where your concern is coming from. I'll be glad to  help you.

I've seen you got in touch with our Support Team regarding this issue and they already helped you to get back on track. 

Maria | Community Moderator, Fitbit


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