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Versa 2 screen went blank

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‎03-25-2021 11:36 - last edited on ‎09-09-2021 16:21 by Fitbit Moderator

‎03-25-2021 11:36 - last edited on ‎09-09-2021 16:21 by Fitbit Moderator

Hi my screen has gone blank it vibrates I've tried to reset it and nothing. 

I have put it on charge for few hours still nothing! 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎03-25-2021 12:08

‎03-25-2021 12:08

You may have a defective device.  If you do an online chat with a Fitbit rep they'll give you things to try.  If none of it works & if it's still under warranty they may replace it.

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‎03-25-2021 12:14

In response to Southern_Belle

‎03-25-2021 12:14

I have had it since jan 2020 i have been trying to get onto the online chat and its saying unavailable 

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