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Versa 2 screen went blank

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‎08-11-2021 17:26 - last edited on ‎08-11-2021 18:40 by Fitbit Moderator

‎08-11-2021 17:26 - last edited on ‎08-11-2021 18:40 by Fitbit Moderator

Swipe and touch screen not working.  Updated and restart did not resolve.

 

 

Moderator Edit: Clarified subject

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‎08-11-2021 18:41 - edited ‎09-14-2023 03:54

‎08-11-2021 18:41 - edited ‎09-14-2023 03:54

Hi there, @DPaterno. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

Since the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-11-2021 18:41 - edited ‎09-14-2023 03:54

‎08-11-2021 18:41 - edited ‎09-14-2023 03:54

Hi there, @DPaterno. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

Since the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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