The Fitbit app shows two different pace/time-Versa 2

[glooomrose]

Let me preface by saying i’m in a challenge where the goal is to walk within a certain pace for it to count as completed. Today i walked within the correct pace (even faster) stopped my watch at 21 mins and i checked the app which counted it as completed. Later on I saw that it was gone so I go look at my fitbit app and see this pace of 18’24” and 26 mins walk which doesn’t make sense because i stopped it at 21 mins, BUT when i click on it, it does show me the correct details: the correct pace and the timing being 21 minutes so i’m confused as to what’s going on. I don’t want to lose my challenge because the app is doing this, so if i can get any clarity on why it says a different pace before you click on it.

 

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @glooomrose.

Thank you for the information provided.

Our team is currently releasing a new Fitbit app version (3.45 iOS and Android). You should be able to update your Fitbit app over the next days. If you continue experiencing this issue with your pace and time please let us know.

Feel free to contact us at any time.