Versa 2 screen went blank

[lbro5681]

My versa 2 just went blank. It’s fully charged, tried changing the clock face, sensors work and it vibrates when I push the button but no screen. It’s fully synced and updated as well. It’s barely a year old. What do I do now? Ugh so frustrating…

Lauren 

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @lbro5681.

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and recommend following our complete troubleshooting instructions in Why isn't my Fitbit device's battery charging?

Hope this helps. 

[Kgirl0819]

My Versa Lite is doing this too. It is also fully charged and synced. 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Kgirl0819.

Thank you for joining the thread and sharing that you're experiencing the same issue with your watch. I appreciate the additional details and recommend trying the following:

1. Restart the device: How do I restart my Fitbit device?
2. Switch to a Fitbit clock face: How do I change the clock face on my Fitbit device?