Versa 2 screen went green

[Andyt33]

My screen has been a bit grainy for a while and some times looked as if it was failing but would then be ok but yesterday the screen went green and no matter what I try it won’t do anything else. Has anyone solved this or is it for the bin a bit much for a £200 Fitbit less than 12 months old 

any help appreciated

Moderator Edit: Clarified subject

[MarreFitbit]

Hello there @Andyt33, welcome to the Community Forums. Thanks for trying to troubleshoot this issue before reaching out.

Please restart your Versa Lite as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Let me know how it goes. 

[Andyt33]

Hi
Sorry this didn’t work I had already tried this but have tried it again without success
Sorry anything else I can try please
Andrew

Sent from my iPad

[MarreFitbit]

@Andyt33 I appreciate you had followed the tips and recommendations provided above. Since this sounds a bit more serious, I've created a support case on your behalf - you should receive an email from Customer Support at the email you used to register with the Community forums. Note that we may take a bit long to get back to you since due to recent events affecting our operations, support options are limited and wait times are longer than usual. 

We hope your issue is solved soon.