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Versa 2 screen went white

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‎04-11-2022 11:39 - last edited on ‎04-11-2022 13:06 by Fitbit Moderator

‎04-11-2022 11:39 - last edited on ‎04-11-2022 13:06 by Fitbit Moderator

My versa2 just randomly went to a white screen i have restarted multiple times and doesn’t help! Anyone have this issue and can it be resolved? 

 

Moderator Edit: Clarified subject

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‎04-11-2022 13:07 - edited ‎07-17-2023 03:56

‎04-11-2022 13:07 - edited ‎07-17-2023 03:56

Hi there, @Nana1966. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

Please try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

If the above doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-11-2022 13:07 - edited ‎07-17-2023 03:56

‎04-11-2022 13:07 - edited ‎07-17-2023 03:56

Hi there, @Nana1966. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

Please try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

If the above doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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