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Versa 2 screen won't respond

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‎03-09-2023 06:07 - last edited on ‎03-09-2023 06:15 by Fitbit Moderator

‎03-09-2023 06:07 - last edited on ‎03-09-2023 06:15 by Fitbit Moderator

Versa 2 stuck on off hours screen. I can't do anything on fitbit, my main button is screwed, I can't swipe down or swipe left......helppppp

 

 

Moderator Edit: Clarified subject

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‎03-09-2023 06:18

‎03-09-2023 06:18

Hi there, @Kait90. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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‎03-09-2023 06:23

In response to MarreFitbit

‎03-09-2023 06:23

I contacted them before this happened, all that was wrong before was my main button wasn't working. Now I have off hours, and it won't go away I can't swipe or anything. 

 

And before this problem occurred all you guys could do was offer 30% off at checkout. 

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