Versa 2 screen won't swipe

[Moyaitaro]

My fitbit versa 2 wont respond to my swipes after several attempts to force reset it

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Moyaitaro. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

In addition to the steps you've tried, please try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

[Moyaitaro]

Hi @MarreFitbit, I have tried that solution it did not work as well. Would this mean that my fitbit is damaged somehow?

[MarreFitbit]

@Moyaitaro I appreciate you had followed the tips and recommendations provided above.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

[Moyaitaro]

@MarreFitbit Thank you so much for the advice 🙂

[MarreFitbit]

@Moyaitaro Anytime! 🙂