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Versa 2 screen won't swipe

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‎09-29-2022 07:15 - last edited on ‎09-29-2022 12:40 by Fitbit Moderator

‎09-29-2022 07:15 - last edited on ‎09-29-2022 12:40 by Fitbit Moderator

I have already updated Versa 2 and screen cannot scroll, please help~

 

Moderator Edit: Clarified subject

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‎09-29-2022 12:41 - edited ‎03-15-2024 06:36

‎09-29-2022 12:41 - edited ‎03-15-2024 06:36

Hi there, @JingVN. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. 

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-29-2022 12:41 - edited ‎03-15-2024 06:36

‎09-29-2022 12:41 - edited ‎03-15-2024 06:36

Hi there, @JingVN. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. 

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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