Versa 2 screen won't swipe

[Horsegirl22]

My Fitbit Versa 2 stopped letting me swipe after this last time of charging it earlier this week. I tried restarting it multiple times and changing the clock face as well. Any other suggestions would be appreciated.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Horsegirl22. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the screen of your Versa 2 is still not working. 

Since all the steps you tried didn't work, you have a Versa 2 and report that the screen if not swiping, I need additional information from you that would best be shared privately. I’m sharing a link to a form for you to fill out so we can look into this further. 

This form is only meant for you to use, so let me know once you’re done. Click here to get access to it. 

[Robrob]

The exact same thing happened to me last week...::: any updates from Fitbit????