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Versa 2 screen won't turn on

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‎03-30-2022 18:14 - last edited on ‎04-02-2022 09:50 by Fitbit Moderator

‎03-30-2022 18:14 - last edited on ‎04-02-2022 09:50 by Fitbit Moderator

Over the weekend my fitbit versa 2 started acting up. The clock screen was working but I couldn't swipe. I tried restarting, doing a factory reset & changing the clock...all ideas I found on here. Now I can't see anything. If I get a notification or tap it, it's just a green flashing screen. I already contacted fitbit but I was just wondering if this has happened to anyone else ? I'm guessing it's just dead 😞

 

Moderator Edit: Clarified subject

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‎03-30-2022 18:23

‎03-30-2022 18:23

mine started doin the same thing and cant figure out why

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‎04-02-2022 09:54 - edited ‎08-03-2023 12:05

In response to Natiasigers

‎04-02-2022 09:54 - edited ‎08-03-2023 12:05

Hi there, @Alicemj81 @Natiasigers. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 smartwatches. I understand how you guys may feel. 

I've seen you both contacted our Support Team after posting here and they've already assisted you with this matter. If you still need help or having any questions regarding the outcome of your case, please feel free to contact our team again for further assistance. 

Maria | Community Moderator, Fitbit


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