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Versa 2 setup issues

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‎02-23-2020 19:26 - last edited on ‎02-24-2020 09:25 by Moderator Alum

‎02-23-2020 19:26 - last edited on ‎02-24-2020 09:25 by Moderator Alum

I am unable to pair Versa 2 with my realme 3 pro. On supported device list this device is not available. Can you please confirm?

 

 

Moderator edit: subject for clarity

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‎02-23-2020 21:09

‎02-23-2020 21:09

Hi @Girisharora I can concirm your phone is not on the Supported Devices List  . But that doesnt necessarily mean it wont work. It might be worth contacting Support and see if they are able to help you.

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎02-24-2020 09:26

‎02-24-2020 09:26

Welcome to the Community, @Girisharora and @NellyG, thanks for the input.

 

As our friend mentioned, your phone isn't compatible. When a device isn't compatible, it doesn't mean that it won't work with your device, but you might experience some connectivity issues. You can always try the instructions in the article: Why can't I set up my Fitbit device? but I don't guarantee it will work 100% or you can try to pair your device with a compatible unit.

 

Let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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