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Versa 2 shows Fitbit logo only

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‎08-01-2020 05:20 - last edited on ‎08-02-2020 19:18 by Fitbit Moderator

‎08-01-2020 05:20 - last edited on ‎08-02-2020 19:18 by Fitbit Moderator

At first, the fitbit was not syncing with phone. I shut it down, & turn it on

 

But from then, fitbit showing only logo sign. It is written below the logo, to download the fitbit app, which i've allready successfully logged in. Still the condition is same. lm stuck with this device.

 

Moderator Edit: Clarified subject

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‎08-02-2020 19:17

‎08-02-2020 19:17

Hi @Niccky, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for trying some steps before posting over here. If you haven't already done so, I recommend you to restart your Versa 2 following the steps that are specified on this help article and let me know if the issue persists.

 

I'll be here if further assistance is needed.

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