help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite half screen has gone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-26-2020 21:59 - last edited on ‎08-02-2020 17:43 by Fitbit Moderator

‎07-26-2020 21:59 - last edited on ‎08-02-2020 17:43 by Fitbit Moderator

While charging got a minute crack on the screen and half display was gone...plz help me with this

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-02-2020 17:48

‎08-02-2020 17:48

Hi @Anayak12. Welcome! It's great to see you here in the forums.

 

Thanks for bringing this to my attention and I'm sorry that your Versa Lite display stopped working correctly. I'm sorry that you're having this experience. I went ahead and got in touch with our Support team. Apparently they already took your case under their wings and will continue helping you via email. Keep an eye on your inbox.

 

I'll be around if you need anything else.

Best Answer
0 Votes